1. .mobi
2. Android phone (Firefly Mobile Aurii Secret)
3. I've only opened free sample books from Amazon using the Amazon kindle.
4. First I tried sending the file to my Amazon kindle. Then I received an email message from Amazon saying "
The following document, sent at 09:26 AM on Mon, Apr 24, 2017 GMT could not be delivered to the Kindle you specified: * Ravens-Peak.mobi
"
So, I tried converting the file to doc or pdf using online converters but I couldn't. There's always an error. I also deleted my Amazon kindle to download it again. But now I couldn't download it anymore. I think my free trial has expired so I tried other readers such as eReader Prestigio, Cool Reader and PocketBook. They could open the .mobi file that I've downloaded but it only shows one empty page.
5. This is my first time using Amazon Kindle. I've only had it for a month and I've only been using free sample books from Amazon so I haven't experienced other problems before.
6. Error message from sending email to kindle
"
Dear Customer,
The following document, sent at 09:26 AM on Mon, Apr 24, 2017 GMT could not be delivered to the Kindle you specified:
* Ravens-Peak.mobi
The Kindle Personal Document Service can convert and deliver the following types of documents:
Microsoft Word (.doc, .docx)
Rich Text Format (.rtf)
HTML (.htm, .html)
Text (.txt) documents
Archived documents (zip , x-zip) and compressed archived documents
Mobi book
Images that are of type JPEGs (.jpg), GIFs (.gif), Bitmaps (.bmp), and PNG images (.png).
Adobe PDF (.pdf) documents are delivered without conversion to Kindle DX, Second Generation and Latest Generation Kindles.
Adobe PDF (.pdf) can be converted to Kindle format and delivered on an experimental basis.
If the document that failed belonged to one of the above document types, please ensure the document is not password protected or encrypted. Note that the Latest Generation Kindles support password protected PDFs.
"
7. Yes. I used my phone's file manager to move the file into the 'books' folder of the app. Then I pressed sync to update my Amazon Kindle But I still couldn't find the file there. Like I mentioned above. I've tried using other readers and I was successful at finding the file but it only opens to a single empty page.
I think I've downloaded a corrupt or maybe encrypted file. Can I download another version of the book? If not, can I just cancel my review for that book?