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Penny05
Posts: 2
Joined: 16 Jan 2018, 11:31
Bookshelf Size: 0

Trouble logging in...

Post by Penny05 » 16 Jan 2018, 11:53

Good Afternoon,
I'm having trouble logging into my account. The forum is telling me that my account has not been activated, yet I had previously reviewed a book over the summer. I have searched the forums and haven't been able to find a solution to my problem. I try to log in and it doesn't work. When I "Forgot my password" it tells me that my account has not yet been activated. I receive no emails regarding this so I am unsure of how to continue. Nothing also happens when I use my username to log in. I know that is correct as I have found my registration email containing my user name.

Perhaps it has been deactivated as I have not reviewed a book since August?

I had to create a new account in order to contact you as I am unable to find any contact information, but I would like to continue using my previous account if at all possible as I would like to keep my username constant with both my Amazon and Blog. When I try to simply recreate using my email it tells me that it is currently in use.

Where do I go from here?

There is an author with a free book today that I wanted to add to my bookshelf to show my support for his amazing writing and possibly do a review when I've read the book, but I am at a stalemate until I can log in.

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gali
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Posts: 28308
Joined: 22 Oct 2013, 07:12
2018 Reading Goal: 100
2017 Reading Goal: 100
2018 Reading Goal Completion: 51
2017 Reading Goal Completion: 105
Favorite Author: Agatha Christie
Currently Reading: The Cat Who Blew the Whistle
Bookshelf Size: 1797
Reviewer Page: onlinebookclub.org/reviews/by-gali.html
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fav_author_id: 2484
Location: Lost in a good book

Post by gali » 16 Jan 2018, 11:58

Penny05 wrote:
16 Jan 2018, 11:53
Good Afternoon,
I'm having trouble logging into my account. The forum is telling me that my account has not been activated, yet I had previously reviewed a book over the summer. I have searched the forums and haven't been able to find a solution to my problem. I try to log in and it doesn't work. When I "Forgot my password" it tells me that my account has not yet been activated. I receive no emails regarding this so I am unsure of how to continue. Nothing also happens when I use my username to log in. I know that is correct as I have found my registration email containing my user name.

Perhaps it has been deactivated as I have not reviewed a book since August?

I had to create a new account in order to contact you as I am unable to find any contact information, but I would like to continue using my previous account if at all possible as I would like to keep my username constant with both my Amazon and Blog. When I try to simply recreate using my email it tells me that it is currently in use.

Where do I go from here?

There is an author with a free book today that I wanted to add to my bookshelf to show my support for his amazing writing and possibly do a review when I've read the book, but I am at a stalemate until I can log in.
Please contact us via the Contact page with details of the other account.
In the case of good books, the point is not to see how many of them you can get through, but rather how many can get through to you." (Mortimer J. Adler)

User avatar
Penny05
Posts: 2
Joined: 16 Jan 2018, 11:31
Bookshelf Size: 0

Post by Penny05 » 16 Jan 2018, 14:19

Thank you

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