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Email Verification Help

(Formerly the "Support, Feedback and Forum Announcements" forum.)
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Re: Email Verification Help

Post Number:#121 by Scott
» 11 Apr 2017, 14:45

@bookowlie The problem is with AOL. AOL is sometimes bouncing email to you with no notice to you that you are missing the email.

Most email providers would put the email in a special junk/spam folder. But AOL is simply blocking the emails with no notice to you.

You will want to contact AOL about the problem.
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Re: Email Verification Help

Post Number:#122 by bookowlie
» 11 Apr 2017, 15:50

@Scott The problem appears to have resolved itself. I just received two days of Forum alerts as well as the email verification email.
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Re: Email Verification Help

Post Number:#123 by Scott
» 11 Apr 2017, 15:56

@bookowlie It appears to be an intermittent problem with AOL. My guess is that sometimes AOL detects a large amount of emails going out at one time and then marks them as suspected junk/spam because of that. It's not a surprise that it sometimes gets picked up by a junk/spam filter, especially because we have over 140,000 members, and with Book of the Day there are huge bulk emails going out to subscribers. The problem with certain email providers like AOL is that they block email with no notice to the recipient at all that email is blocked and missed. It's likely to re-occur the next time AOL falsely marks the email as junk/spam, which will almost certainly happen.
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
Publishing Contest ~ 960 Votes ~ View Scott's Entry
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Scott
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Re: Email Verification Help

Post Number:#124 by nightnurse
» 12 Apr 2017, 16:29

I don'tknow what is going on with this site I had already been verified and have been receiving e-mails from here, I even receive e-mail from your twitter posts
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Re: Email Verification Help

Post Number:#125 by Scott
» 13 Apr 2017, 10:32

nightnurse wrote:I don'tknow what is going on with this site I had already been verified and have been receiving e-mails from here, I even receive e-mail from your twitter posts

@nightnurse For help, please answer all of the questions in the original post in this topic.

If you were verified/subscribed d and become unverified/unsubscribed, that means either you unsubscribed manually yourself by clicking an unsubscribe OR emails to you bounced. In either case, you would simply need to re-verify your email to resubscribe.
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
Publishing Contest ~ 960 Votes ~ View Scott's Entry
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Scott
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Re: Email Verification Help

Post Number:#126 by Jazzed063
» 13 Apr 2017, 16:11

Hi Scott,
I recently contacted you because my email had changed, but I have not received a reply. What do I need to do? I'd like to get back in the site if possible. Thanks!
Debbie Skripkunis
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Re: Email Verification Help

Post Number:#127 by Scott
» 14 Apr 2017, 12:05

Jazzed063 wrote:Hi Scott,
I recently contacted you because my email had changed, but I have not received a reply. What do I need to do? I'd like to get back in the site if possible. Thanks!
Debbie Skripkunis

Hi, Debbie,

You must be logged into the site to post that reply, so it does seem you were able to log in. There is a contact link on every page of the website. If you use the contact form on the website, you should get a reply within 48 hours.

Thank you,
Scott
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
Publishing Contest ~ 960 Votes ~ View Scott's Entry
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Scott
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Re: Email Verification Help

Post Number:#128 by AYOFUNMI
» 26 Apr 2017, 15:59

Still waiting for email verification.
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Re: Email Verification Help

Post Number:#129 by Scott
» 27 Apr 2017, 11:31

AYOFUNMI wrote:Still waiting for email verification.

@AYOFUNMI For assistance, you must answer all the numbered questions in the first post in this topic.
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
Publishing Contest ~ 960 Votes ~ View Scott's Entry
User avatar
Scott
Site Admin
 
Posts: 2959
Joined: 31 Jul 2006, 23:00
Location: CT
Favorite Author: Voltairine de Cleyre
Favorite Book: Of Mice and Men
Currently Reading: Save the Last Bullet for God
Bookshelf Size: 186 books

View Reviewer Page
Reading Device: Nook Simple
2017 Reading Goal: 36 Books
Goal Completion: 11%

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