Email Verification Help

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IMPORTANT: The Public Suggestion Box is NOT for discussing issues with the Review Team. If you are a reviewer and need help, please first check the Review Team Page and then if you still need help use the Review Team Support Forum. If you are an author and need help, please first check the Author Dashboard and if that does not resolve your issue use the private contact form. For reference, there is a contact link on every page of the website.

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To ensure the above procedures are used, posts by new members in the Suggestion Box will be held for moderation.

There are over 240,000 members at OnlineBookClub.org. Following the proper procedures to get help or make suggestions actually helps us help you much faster.
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Please do not discuss issues related to the Review Team in the Public Suggestion Box. If you have an issue or question related to the review Team, please check either the Author Dashboard (if you are an author or publisher), or check the Review Team Page (if you are a reviewer).
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hopelyn pollack
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Re: Email Verification Help

Post by hopelyn pollack » 19 Jan 2018, 23:49

i didn't receive my verification code.

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babeface95
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Post by babeface95 » 23 Jan 2018, 06:55

Verification not working at all

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irene namatovu-2018
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Location: uganda-kanpala

Post by irene namatovu-2018 » 24 Jan 2018, 13:38

Is it because i come from uganda? Both methods for email verification have faild, all emails sent to me keep bouncing back, i have clicked the resend button but nothing seems to be the solution,i cannot bear to give up, please help me

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Carol Flaviatim
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Post by Carol Flaviatim » 25 Jan 2018, 16:48

I don't understand what I am supposed to do here.
Can someone tell me? Because I thought I was supposed to review a book but I don't see any sign

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Gravy
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Post by Gravy » 25 Jan 2018, 22:39

Carol Flaviatim wrote:
25 Jan 2018, 16:48
I don't understand what I am supposed to do here.
Can someone tell me? Because I thought I was supposed to review a book but I don't see any sign
Please read the FAQs as they explain about the review team. :tiphat:
If we extend unlimited tolerance even to those who are intolerant, if we are not prepared to defend a tolerant society against the onslaught of the intolerant, then the tolerant will be destroyed, and tolerance with them.

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Sue_K
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Post by Sue_K » 28 Jan 2018, 03:25

I have followed all of your instructions regarding Email Verification help, except changing my provider. I contacted my provider and they checked everything, including logging in to my computer and testing that all was working. They are not blocking any emails/ Can you see if the problem is at your end - I already have had 2 emails from you.
Many thanks
Susan Kroehn

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Omoyemifun
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Post by Omoyemifun » 28 Jan 2018, 11:38

I am yet to receive d email verification

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JamesG
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Post by JamesG » 28 Jan 2018, 15:55

Bensonkaaria wrote:
12 Nov 2017, 15:20
I need to change my email address please how do I do it kindly
Did you ever figure this out? I need to do the same.

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Gravy
Gravymaster of Bookshelves
Posts: 31067
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Location: In A Good Book

Post by Gravy » 28 Jan 2018, 22:03

JamesG wrote:
28 Jan 2018, 15:55
Bensonkaaria wrote:
12 Nov 2017, 15:20
I need to change my email address please how do I do it kindly
Did you ever figure this out? I need to do the same.
If you are unable to change your own email (via your user control panel), an admin will need to change it for you. Use the contact form to explain the situation and send the new email. :tiphat:
If we extend unlimited tolerance even to those who are intolerant, if we are not prepared to defend a tolerant society against the onslaught of the intolerant, then the tolerant will be destroyed, and tolerance with them.

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Sweetserenade2001
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Post by Sweetserenade2001 » 06 Feb 2018, 01:33

I've gotten my verification email but I can't the link cause it isn't working.

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Scott
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Post by Scott » 06 Feb 2018, 14:37

Sue_K wrote:
28 Jan 2018, 03:25
I have followed all of your instructions regarding Email Verification help, except changing my provider. I contacted my provider and they checked everything, including logging in to my computer and testing that all was working. They are not blocking any emails/ Can you see if the problem is at your end - I already have had 2 emails from you.
Many thanks
Susan Kroehn
Hi, @Sue_K,

I have looked this up in the logs, and I am completely positive your email provider has been blocking the emails. I will PM you with the recent bounce message details sent by your email provider when they blocked an email we sent to you most recently.

Thank you,
Scott
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid

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JamesG
Posts: 2
Joined: 12 Apr 2017, 13:40
2018 Reading Goal: 48
Currently Reading: Flies to Wanton Boys
Bookshelf Size: 42
Reading Device: B00J8DL78O
Location: New Jersey, USA

Post by JamesG » 06 Feb 2018, 15:57

Gravy wrote:
28 Jan 2018, 22:03
JamesG wrote:
28 Jan 2018, 15:55
Bensonkaaria wrote:
12 Nov 2017, 15:20
I need to change my email address please how do I do it kindly
Did you ever figure this out? I need to do the same.
If you are unable to change your own email (via your user control panel), an admin will need to change it for you. Use the contact form to explain the situation and send the new email. :tiphat:
Maybe my problem was trying it on my phone. I'll try on my computer in a little bit. If I still have a problem I'll an admin. Thank you for the help!

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Gravy
Gravymaster of Bookshelves
Posts: 31067
Joined: 27 Aug 2014, 02:02
2018 Reading Goal: 65
2017 Reading Goal: 60
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2017 Reading Goal Completion: 78
Favorite Author: Too many to list
Favorite Book: As many as there are stars in the sky
Currently Reading: Black
Bookshelf Size: 880
Location: In A Good Book

Post by Gravy » 06 Feb 2018, 18:19

You're welcome. :tiphat:
If we extend unlimited tolerance even to those who are intolerant, if we are not prepared to defend a tolerant society against the onslaught of the intolerant, then the tolerant will be destroyed, and tolerance with them.

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Bluenell123
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Post by Bluenell123 » 07 Feb 2018, 06:07

I have verified my email twice now.... are you receiving?

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DiosaLunaKya
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Post by DiosaLunaKya » 07 Feb 2018, 09:22

I am done

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