Have not received my book

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MrEmDash
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Have not received my book

Post by MrEmDash »

Hey people!

I wanted to review a book, and I was told it would be sent to me via mail. After waiting a week, I reported it unsent to me. After I click 'can I choose a new book' or something like that, nothing happens. It's been 15 days after the first week and I'm wondering if I can review a new one because I haven't received the book after three weeks.

Cheers!
Latest Review: "Pearls and Heels" by Kareen Cole
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Scott
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Post by Scott »

It depends on when you click that it hasn't been sent. Once another week has passed, if it still hasn't come, then you can choose to not read it. This waiting time between first saying it didn't come and giving up on it is in case it is in transit after you first notify us that it hasn't come.
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

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