Wrong e-book format

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Barbara Brown
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Wrong e-book format

Post by Barbara Brown »

I just went to download (A Christmas Carol 2: The Return of Scrooge- by Robert J. Elisberg)

It said it was .mobi file so i thought good i will review that one but when I clicked the button that said .mobi format it came up as .epub when I went to download, and i have kindle which requires .mobi format...so therefore i can not open it up because its the wrong format. I did however submit an error report. So now what, do none of ur .mobi files not work with kindle, i don't understand :(
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Scott
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Post by Scott »

I am sorry to hear about your trouble. I have found the error and corrected it. This should work for you now. Thank you!
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

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Barbara Brown
Posts: 29
Joined: 09 Jan 2013, 20:33
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Post by Barbara Brown »

Hi..It worked, thanks so much for helping me. :)
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