Twitter reward and paypal issue [resolved]

Please help us make Online Book Club even better! Please post suggestions, feedback and ideas for new features. Wild brainstorming and potentially 'crazy ideas' are super-strongly encouraged! :)

For new members (or old members who run into an issue), please make a post in this forum asking any questions you have about using the site and how it works that are not answered in the FAQ. Not only are we happy help you, but also we can use your feedback to make the site better for tomorrow's new member! A lot of the instructions throughout the site and answers in the FAQ are there because someone else pointed out that it wasn't clear before.


---

If you are a reviewer and need help with something related to the Review Team, please first check the Review Team Page and then if you still need help use the private Review Team Support Forum.

If you are an author and need help, please first check the Author Dashboard and if that does not resolve your issue use the private contact form.

For reference, there is a contact link on every page of the website.

Moderator: Official Reviewer Representatives

Post Reply
Nicholas Bush
Posts: 194
Joined: 15 Oct 2022, 18:24
Currently Reading:
Bookshelf Size: 114
Reviewer Page: onlinebookclub.org/reviews/by-nicholas-bush.html
Latest Review: WatchDogs Abnormal Beginnings by Mike L Junior

Twitter reward and paypal issue [resolved]

Post by Nicholas Bush »

I noticed that my Twitter reward of $5 is being sent to my old PayPal account: nicholasbush56@gmail.com. For some reasons, PayPal placed a permanent limitation on that account, which the review team page platform also noticed when they were unable to send payment to the said PayPal. As a result of that, they requested I change my PayPal, which I did and changed it to chinedulawrenceajah@gmail.com, and I have been receiving payment from the review team page successfully. For some reason, which I don't know, I keep receiving this "$5.00 error payment" message in my old PayPal email, asking me to update my email to a working one. So I'm suspecting that this payment is actually for my Twitter reward because it has been due for a long time now. Please, is there any way you can help?
User avatar
ButterscotchCherrie
Review Team Guidelines Team Leader
Posts: 6002
Joined: 29 Apr 2017, 02:00
Favorite Author: Wilkie Collins
Favorite Book: Wuthering Heights
Currently Reading: Cupid's Quest
Bookshelf Size: 360
Reviewer Page: onlinebookclub.org/reviews/by-butterscotchcherrie.html
Latest Review: The diary of hakim jones by Joseph Massenburg
Reading Device: B00JG8GOWU
Publishing Contest Votes: 1
fav_author_id: 1
Signature Addition: ButterscotchCherrie (Official Reviewer Representative)

Post by ButterscotchCherrie »

Nicholas Bush wrote: 23 Jan 2023, 14:00 I noticed that my Twitter reward of $5 is being sent to my old PayPal account: nicholasbush56@gmail.com. For some reasons, PayPal placed a permanent limitation on that account, which the review team page platform also noticed when they were unable to send payment to the said PayPal. As a result of that, they requested I change my PayPal, which I did and changed it to chinedulawrenceajah@gmail.com, and I have been receiving payment from the review team page successfully. For some reason, which I don't know, I keep receiving this "$5.00 error payment" message in my old PayPal email, asking me to update my email to a working one. So I'm suspecting that this payment is actually for my Twitter reward because it has been due for a long time now. Please, is there any way you can help?
Please see the information about PayPal here: review-team/guidelines.php

Please use the contact form if you have any further questions.
Pronouns: she, her
ButterscotchCherrie (Official Reviewer Representative)
Nicholas Bush
Posts: 194
Joined: 15 Oct 2022, 18:24
Currently Reading:
Bookshelf Size: 114
Reviewer Page: onlinebookclub.org/reviews/by-nicholas-bush.html
Latest Review: WatchDogs Abnormal Beginnings by Mike L Junior

Post by Nicholas Bush »

I guess you don't understand my complaint. A giant I have been trying to send mail to the administration but can't seem to do that through three contact botton. Any other means of reaching them?
User avatar
ButterscotchCherrie
Review Team Guidelines Team Leader
Posts: 6002
Joined: 29 Apr 2017, 02:00
Favorite Author: Wilkie Collins
Favorite Book: Wuthering Heights
Currently Reading: Cupid's Quest
Bookshelf Size: 360
Reviewer Page: onlinebookclub.org/reviews/by-butterscotchcherrie.html
Latest Review: The diary of hakim jones by Joseph Massenburg
Reading Device: B00JG8GOWU
Publishing Contest Votes: 1
fav_author_id: 1
Signature Addition: ButterscotchCherrie (Official Reviewer Representative)

Post by ButterscotchCherrie »

Nicholas Bush wrote: 28 Jan 2023, 00:50 I guess you don't understand my complaint. A giant I have been trying to send mail to the administration but can't seem to do that through three contact botton. Any other means of reaching them?
Please select the last option at this link and fill in the form that appears: contact.php

That sends an email to the administration.

Thanks!
Pronouns: she, her
ButterscotchCherrie (Official Reviewer Representative)
Nicholas Bush
Posts: 194
Joined: 15 Oct 2022, 18:24
Currently Reading:
Bookshelf Size: 114
Reviewer Page: onlinebookclub.org/reviews/by-nicholas-bush.html
Latest Review: WatchDogs Abnormal Beginnings by Mike L Junior

Post by Nicholas Bush »

It doesn't work.
User avatar
ButterscotchCherrie
Review Team Guidelines Team Leader
Posts: 6002
Joined: 29 Apr 2017, 02:00
Favorite Author: Wilkie Collins
Favorite Book: Wuthering Heights
Currently Reading: Cupid's Quest
Bookshelf Size: 360
Reviewer Page: onlinebookclub.org/reviews/by-butterscotchcherrie.html
Latest Review: The diary of hakim jones by Joseph Massenburg
Reading Device: B00JG8GOWU
Publishing Contest Votes: 1
fav_author_id: 1
Signature Addition: ButterscotchCherrie (Official Reviewer Representative)

Post by ButterscotchCherrie »

Nicholas Bush wrote: 28 Jan 2023, 14:36 It doesn't work.
That's very strange. You can also email reviewteamsupport@onlinebookclub.org

Thanks.
Pronouns: she, her
ButterscotchCherrie (Official Reviewer Representative)
Nicholas Bush
Posts: 194
Joined: 15 Oct 2022, 18:24
Currently Reading:
Bookshelf Size: 114
Reviewer Page: onlinebookclub.org/reviews/by-nicholas-bush.html
Latest Review: WatchDogs Abnormal Beginnings by Mike L Junior

Post by Nicholas Bush »

Thanks alot. I have emailed them.
Post Reply

Return to “Public Suggestion Box”