"Your Shelves" Won't Load
Moderator: Official Reviewer Representatives
- crsz10
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"Your Shelves" Won't Load
Any help is appreciated. Thank you.
When to kill the Prince of Tides."
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- gali
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When a book is already on the Shelf, the system won't let you add it anew. Can you give some examples to books you tried to add?
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- Gravy
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Have you tried accessing them while logged out? Does it work better when you're logged out?
Have you tried to access them with an incognito tab? If so, does it work better?
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Grief is just love with no place to go.
- yasminehaddi
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- Gravy
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This seems to be an ongoing issue with some members' shelves.yasminehaddi wrote: ↑11 Apr 2019, 13:31 Hi, I'm a new member that joined recently (actually just now haha) and I've been having problems with the 'your shelves' tab. The rest of the site works just fine but whenever I try to update my shelves, it won't reload or respond. The page basically freezes and nothing works. I tried closing my browser and reloading the site but nothing seems to work for me. I'm dying to display all the great novels I've read these past years rather than sticking with the same soulless shelves so any help is much appreciated!
I'll tag @Scott so he sees this.
Meanwhile, have you tried viewing them in an incognito tab? If so, does it still happen?
What is grief, if not love persevering?
Grief is just love with no place to go.
- Scott
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Can you walk me through step-by-step what you do that creates the problem? The more we can backtrack the steps that lead to the issue, the better.
"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
- yasminehaddi
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- yasminehaddi
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- Gravy
- Gravymaster of Bookshelves
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- Joined: 27 Aug 2014, 02:02
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- Bookshelf Size: 1027
What is grief, if not love persevering?
Grief is just love with no place to go.
- Scott
- Site Admin
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@yasminehaddiyasminehaddi wrote: ↑19 Apr 2019, 05:05 Hey! I finally got it to work. I used firefox's private tab rather than chrome's incognito tab and was able to acess the page. I don't know if that helps or anything.
Does it work if you don't use private/incognito browsing?
It sounds like an adblocking feature is interfering with the page.
"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
- crisleem
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- crisleem
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- Gravy
- Gravymaster of Bookshelves
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- Favorite Book: As many as there are stars in the sky
- Currently Reading: The Ghost Tree
- Bookshelf Size: 1027
Hopefully you can provide some helpful info.
What is grief, if not love persevering?
Grief is just love with no place to go.
- Scott
- Site Admin
- Posts: 4068
- Joined: 31 Jul 2006, 23:00
- Currently Reading: The Unbound Soul
- Bookshelf Size: 340
- Reviewer Page: onlinebookclub.org/reviews/by-scott.html
- Reading Device: B00JG8GOWU
- Publishing Contest Votes: 960
The website works with Chrome but not with adblockers.crisleem wrote: ↑04 Jun 2019, 11:12 I'm new as well. Did anyone figure this out? Using Chrome. I don't want to use another browser. When going to the 'bookshelves' page the page will load somewhat but all links are unusable. Can't click on anything. Chrome asks if I want to wait on the page and that it is 'unreponsive.' Reading above I see that ad blocker might be an issue. So, I turned it off for this site then reloaded. The cursor now shows as if you can click the links but nothing happens. It returns again to 'unresponsive.' Does the site just not work with Chrome? I can't get past that one page on either my laptop or phone. I can't even see the one book I already downloaded to review. I can still of course read it and post my review...I suppose. But I'd love to actually be able to use the bookshelves. I was hoping there's a feature to add all your books like in goodreads by linking your Amazon account. But I've yet to be able to use it.
The point of having you try a different browser is to help troubleshoot the problem; it's not with the expectation that you will always have to use that browser.
Do all the other pages besides the "Your Shelves" link for you?
What happens if you disable ALL your addons/extensions in your browser? Does it work then?
"Non ignara mali miseris succurrere disco." Virgil, The Aeneid