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Help opening ebook files (epub, mobi, PDF, etc.)

Use this forum to talk about ebooks and ebook readers. Whether you have an ebook reader, are considering getting one or never plan on getting one and want to talk about why you think traditional books are better, use this forum for anything to do with ebooks or ereaders.

Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#196 by Oyeniyi Omotola
» 11 Sep 2017, 22:06

1) The ebook is in epub format.

2) Android

3) No

6) Can't open the file

7) Tried Mobi can't open too.
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#197 by Antares
» 12 Sep 2017, 08:36

My phone bricked in the middle of reading the book. Have attempted to contact rt several times. Please release me from this review.
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#198 by Basya
» 14 Sep 2017, 14:46

I selected a book to review, available in PDF format. However, when I clicked the download button, the book did not appear on Adobe Digital Editions. This is the second time this has happened. An earlier review book did appear there when I clicked to download it. I have a Kindle app on my phone and laptop, but the title is not in either place. (The book I had trouble with earlier is on the app.)

How can I make sure the book is downloaded, and is it possible to avoid the problem in the future? Thanks for your help.
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#199 by margaretPH
» 16 Sep 2017, 14:07

1. PDF
2. ibooks on Iphone
3. Yes
4. ibooks >tab on book icon > download via cloud>usually will open with this method
5. The book cannot be downloaded via cloud last week for final check on review submission.
Pls help to send me the PDF file again. Thank you
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#200 by Quinto
» 17 Sep 2017, 01:31

Hi Scott,
1.PDF
2.Samsung smartphone
3.Yes
4. After downloading on website》Go to my files》Click on relevant file》Phone gives me a choice of either Kindle or Adobe Acrobat reader》I choose either of the two》File opens
5.The file is opening, but it's only the BOOK COVER. I further checked the book on Amazon and managed to open a sample with kindle.
6.File opens but it's only the book cover.
7.Yes. Kindle and Adobe all open the file as a book cover. Prestigio says "unsupported format"

Thanks.
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My ongoing problems of opening ebook files

Post Number:#201 by mytkreadingreview
» 17 Sep 2017, 07:25

1.epub
1.Android phone as a wifi and my laptop for download
3.I never been able to open it before
4.I downloaded free kindle app successfully but when I try to register it on amazon, amazon say can not find any account with that email I have used
5.I downloaded the book successfully problem comes when I try to open this book I wanted to read.
6.Adobe flash player can't open Keys to Tetouan maybe isn't a supported file type or is already damaged for example it
was send as an email attachment and wasn't correctly decoded.
7.Free kindle app, calibre app and free nook app
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#202 by Praiz
» 19 Sep 2017, 01:30

1) epub 2) Aldiko library 3) Yes 4) the epub file automatically opens with the Aldiko library 5) the epub file did not just open in with the Aldiko library. 6) It stated that the file format is not supported. 7) Aldiko library
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#203 by AmandaMac
» 19 Sep 2017, 17:59

1. Mini
2. Using my kindle fire
3. Yes numerous times
4. After file downloads I click on it and it will normally open
or I am able to send thru my email to my kindle.
5.after downloading the file I click on it and unable to open
pops up or when I try emailing it I get a notice saying the file is to large to attach.
6. unable to open
7. I read the top tips. I did not download any new apps. I am currently using a kindle so downloading the apps offered seems redundant.
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#204 by Podgrrrl
» 19 Sep 2017, 20:13

1. Epub
2. Android
3. No
I don't know what a file manager is or how to transfer a file into an app.
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#205 by geoffrey ngoima
» 20 Sep 2017, 03:31

1. In what file format is the ebook (e.g. epub, mobi, PDF, etc.)?
Epub. (There was also a Mobi option available, you could give me option of downloading that too since the epub format is faulty)
2. What device are using to try to open it?
Eprestigio
3. Have you ever successfully opened a file in that format on that device before?
Yes, Mobi, Epub, Fb, pdf, ....
4. If your answer to question 3 is "yes", please describe the steps you usually take to successfully open a file in that format on your device. If your answer to question 3 is "no" then please describe what steps you did try to open the file.
Like usually I clicked on the book and brought the apps menu, clicked on eReader Prestigio. eReader Prestigio says unsupported or wrong book format
5. When following the usual process you use to open that kind of file on your device, or the "Top Tips" listed at the beginning of this post, at what step does it uniquely go wrong with this file? In other words, on which step, of the steps you listed as your response to question #4, do you run into trouble with this file but not other files of the same file type?
At the last step of eReader Prestigio when it's supposed to open the file/book.
6. Do you get an error message? If so, what is the exact wording of the error message?
unsupported or wrong book format
7. Did you read and try the "Top Tips" listed at the beginning of this post? If not, please do that before replying. Please name which apps your tried from the suggested apps.
Ans: I already have the Amazon free app on my phone and computer. The Free Nook App by Barnes and Noble doesn't work in my country.
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#206 by amandake
» 20 Sep 2017, 06:42

1. epub
2. Kindle
3. No
4, 5, 6. Can't find on kindle downloads
7. Yes

Is it possible to have my choice switched to mobi? I hit epub by mistake. Thanks!
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#207 by mytkreadingreview
» 22 Sep 2017, 04:35

I am already posted my problem and my post was already apprroved and now I was waiting for replier from management. My problem was to open ebook file, this is reason why I never completed the book
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#208 by WordWizard
» 22 Sep 2017, 16:41

Hi there, I tried to download an e-book so I can read and review it, but the download failed. Here are my answers to all your questions:

1. PDF.

2. Android smartphone.

3. Yes.

4. I downloaded Adobe Acrobat Reader and clicked the attachment via email.

5. I followed Online Book Club's "Top Tips" and downloaded eReader Prestigio, but it failed to open the e-book when I clicked the PDF link via Online Book Club's website.

6. Yes. Here's the exact error message: "Cannot display PDF (download.php is of invalid format)"

7. Yes. I tried both the eReader Prestigio and Adobe Acrobat Reader apps.

Thanks in advance for your help!
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#209 by rha
» 24 Sep 2017, 12:12

hi I'm using my Windows PC and I cannot open an epub what should I do?
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#210 by Quinto
» 26 Sep 2017, 07:49

Hi Scott,
1.PDF
2.Samsung smartphone
3.Yes
4. After downloading on website》Go to my files》Click on relevant file》Phone gives me a choice of either Kindle or Adobe Acrobat reader》I choose either of the two》File opens
5.The file is opening, but it's only the BOOK COVER. I further checked the book on Amazon and managed to open a sample with kindle.
6.File opens but it's only the book cover.
7.Yes. Kindle and Adobe all open the file as a book cover. Prestigio says "unsupported format"

Thanks.
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