Help opening ebook files (epub, mobi, PDF, etc.)

[Pipertheminicat]

This is now the third time that I have posted my responses to all of the questions regarding the problems I have had opening the ePub file. I am continuing to receive numerous chasing emails from the review team saying that I have not updated my status despite my having repeatedly followed the status options to this forum and posting the responses three times.

I have no other alternative means of contacting the review team and so will continue to post here in the hopes that my messages will eventually be processed and an alternative book format provided.

ANSWERS
• 1. In what file format is the ebook (e.g. epub, mobi, PDF, etc.)
• ePub
• 2. What device are using to try to open it?
• Mobile phone
• 3. Have you ever successfully opened a file in that format on that device before?
• No
• 4. If your answer to question 3 is "yes", please describe the steps you usually take to successfully open a file in that format on your device. If your answer to question 3 is "no" then please describe what steps you did try to open the file.
• I downloaded the file to my google docs.
• 5. When following the usual process you use to open that kind of file on your device, or the "Top Tips" listed at the beginning of this post, at what step does it uniquely go wrong with this file? In other words, on which step, of the steps you listed as your response to question #4, do you run into trouble with this file but not other files of the same file type?
• I haven’t tried to download an ePub file before
• 6. Do you get an error message? If so, what is the exact wording of the error message?
• “Unsupported file type”
• 7. Did you read and try the "Top Tips" listed at the beginning of this post? If not, please do that before replying. Please name which apps your tried from the suggested apps
• I tried to download nook from the App Store but searching for “nook” and “nook Barnes and noble” but this did not locate the app. I then downloaded the kindle app successfully but could not access the ePub file with this.

[Pipertheminicat]

Thanks for the response, however I am aware of that and said that this did not work in my responses above.

[JayBlaze]

This is actually a well written guide. I like how there are guides to if you answer no. Very helpful for someone knew to using ebooks.

1 mobi
2Android
3 no

[Bigdeb]

Cannot open book, no error code, have kindle app and it is registered correctly. I have not used the kindle app before. I just simply cannot find the book after downloading on my phone

[Curk]

1. file format - mobi
2. I tried to open it with kindle and some other programs but it only shows a part of a page, not the whole one.
3. First time opening mobi file
I don't get any error message but I can't read a book either.

[ice1717]

1. I requested for mobi, but getting PHP
2. Kindle app for ipad
3. Yes, having been using this app for mobi
4. I usually download from within the app
5. Been trying to use “send to kindle”, Errol Messages says not compatible

[mytkreadingreview]

When I open this file it's I get error message that say this book isn't in supported file or format

[sunshinedee]

1.epub
2.android
3.no
4.the error message is "the file cannot be open".

[sunshinedee]

1.epub
2.android phone
3.no
4.the error message is "the file cannot be open".

[Damslee]

I can't open the file.....are there other applications like Pdf

[sunshinedee]

1.epub
2.android phone
3.no
6.the file cannot be open.

[sabrinanguyen]

1)Doc
2)On my phone
3)No because this is the first book that I've tried to download and read
4)I read through the forums to see what apps I could try but none of them seemed to work.
5) I ran into the problem when I was trying to open the book file.
6)It said the the device was not supported or the file was corrupted.
7)Ive read all the top tips and I tried all of the possible apps.

[Jenwelling]

1. I asked for an ePub....I received a .php
2. iPad
3. ePub yes, .php no
4. With an ePub I download -> open with -> iBooks
.php, nothing useable comes up after I download. I am given several places to save the file, but none of the readers will open it.

[sugardrop15]

1. Mobi
2. Kindle Fire
3. No
4. I tried to download it directly from this site. When I direct download it usually works.
5. It downloaded and as I tried to open it says "Can't open file". When I tried again on my laptop it said that the file was corrupt.
6. Yes, it states "can't open file" on my kindle.
7. Yes I've tried the Top tips, with no success.

[mytkreadingreview]

Hello everyone please help I just downloaded calibre app in my computer, I don't know how to set it up. It's me mytkreadingreview




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