Problem with downloading a book

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Ash and Stars
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Problem with downloading a book

Post by Ash and Stars » 01 Nov 2017, 11:59

I selected a book to review but then was unable to download it from amazon as it said the book had expired. I went into the section to report that I was unsuccessful in downloading the book but I was not able to submit an error report. I don't know why it wouldn't let me do this and I'm worried it will affect my reviewer score. I received several emails to update the status of the book and eventually had no other option but to select that I had successfully downloaded the book (even though I hadn't). If I can't get it sorted I'll have no other choice but to select that I didn't complete the review because I hated the book (which I don't want to have to do) @Scott

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Post by Scott » 10 Nov 2017, 12:56

There should be another option for being unable to finish the book besides hating it. If not, please sent me a screenshot of the options you do see.
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid

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Post by Amie Gene » 29 Nov 2017, 01:22

This same problem happened to me! I ended up having to say I downloaded the book, and then I selected the option that said: "I can't finish reading this book" or something similar. In the space provided, I explained the situation and it didn't drop my reviewer score.

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