New Report Feature

So that we can provide faster and better support, this forum (the "Public Suggestion Box") has been retired. Instead, please send any suggestions you have to us using the official website contact form.

This allows us to streamline our support system so that we can get to your message much faster. Instead of our support staff having to check three different places (support forum, suggestion box, and contact form messages), they know can respond to all message through one method, with that one method being the official website contact form.

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Scott
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New Report Feature

Post by Scott »

You can now easily report any posts to me with the new report button. Simple click the small button with the exclamation point on the upper-right hand corner of the post that you want to report. You will then have the option to include comments in the report.

If you notice any posts that are offensive, off-topic or spam, please report them. Even if you are unsure, please report any posts you think may be inappropriate. Reporting a post simply brings it to my attention so that I can review it.
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Post by Fran »

Delighted to read you post & see the report button ... the spam has gotten most annoying recently & could ruin our much loved site. Well done! :D
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Post by C0ldf1re »

Many thanks for installing this feature!
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Post by YellowButterfly85 »

I think this is a great tool as well. I do have a question for any moderators though, is there a way you can change your username if you want to?
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Post by StephenKingman »

Dina wrote:I think this is a great tool as well. I do have a question for any moderators though, is there a way you can change your username if you want to?
Hmm, it doesnt seen to be part of my scope as a moderator to alter your name so i will contact the site admin Scott Hughes and ask him that same question, i will let you know as soon as he replies.
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Post by YellowButterfly85 »

Thank you. I was just seeing the variations in peoples' usernames that aren't their actual names, and I was kinda wanting to change mine.
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Post by Fran »

Just though I'd bump this one as a lot of new members may not be aware of this feature
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Post by ALynnPowers »

I actually have a question about reporting people, but I am not sure if there is already a topic somewhere (I looked but I can't find anything except this one... am I not looking hard enough or not using the right keywords?).
Anyway, I will just ask it here.

When should we report someone? What constitutes behavior that should be reported?
I know that if someone is trying to sell their book... that's pretty much common sense on this site... but what kind of things are considered inappropriate? (For example: Is it okay for someone to post long excerpts from their own novel? What about repeating the same information multiple times within the same topic or across multiple topics? Being generally obnoxious?)
What happens if I report someone? Will they know it was me?

-- 26 Aug 2014, 11:38 --
Fran wrote:Just though I'd bump this one as a lot of new members may not be aware of this feature
P.S. Fran, thanks for bumping this up. I had no idea!
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Post by gali »

ALynnPowers wrote:I actually have a question about reporting people, but I am not sure if there is already a topic somewhere (I looked but I can't find anything except this one... am I not looking hard enough or not using the right keywords?).
Anyway, I will just ask it here.

When should we report someone? What constitutes behavior that should be reported?
I know that if someone is trying to sell their book... that's pretty much common sense on this site... but what kind of things are considered inappropriate? (For example: Is it okay for someone to post long excerpts from their own novel? What about repeating the same information multiple times within the same topic or across multiple topics? Being generally obnoxious?)
What happens if I report someone? Will they know it was me?

-- 26 Aug 2014, 11:38 --
Fran wrote:Just though I'd bump this one as a lot of new members may not be aware of this feature
P.S. Fran, thanks for bumping this up. I had no idea!
You should report posts that are offensive, off-topic or spam. Also advertisements, duplicate topics etc. If you report someone, he won't know it was you. Only the moderators will know and we keep it to ourselves.

Here are the rules to what is considered spam:

Spam
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Post by ALynnPowers »

gali wrote:You should report posts that are offensive, off-topic or spam. Also advertisements, duplicate topics etc. If you report someone, he won't know it was you. Only the moderators will know and we keep it to ourselves.

Here are the rules to what is considered spam:

Spam
Thanks for the info. I won't start reporting people for being annoying then. Haha... :P
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Post by gali »

ALynnPowers wrote:
gali wrote:You should report posts that are offensive, off-topic or spam. Also advertisements, duplicate topics etc. If you report someone, he won't know it was you. Only the moderators will know and we keep it to ourselves.

Here are the rules to what is considered spam:

Spam
Thanks for the info. I won't start reporting people for being annoying then. Haha... :P
lol not for that. :lol:
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Fran
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Post by Fran »

Just a reminder - please do not engage with spammers or obnoxious posters, just use the Report Button. You are just feeding their ego by responding & that is exactly what they want & you are only encouraging them.
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Post by ALynnPowers »

Fran wrote:Just a reminder - please do not engage with spammers or obnoxious posters, just use the Report Button. You are just feeding their ego by responding & that is exactly what they want & you are only encouraging them.
It's really easy for me to not engage with obnoxious posters. I usually just click the X in the top right corner of my browser.
Or not click on the forum at all if I see certain names as the last person who posted. I wish others would do the same! Or just ignore! 8)
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