Communication with Online Book Club

So that we can provide faster and better support, this forum (the "Public Suggestion Box") has been retired. Instead, please send any suggestions you have to us using the official website contact form.

This allows us to streamline our support system so that we can get to your message much faster. Instead of our support staff having to check three different places (support forum, suggestion box, and contact form messages), they know can respond to all message through one method, with that one method being the official website contact form.

Moderator: Official Reviewer Representatives

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jianqiu
Posts: 6
Joined: 22 Sep 2012, 18:13
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Communication with Online Book Club

Post by jianqiu »

Dear Team

I have been trying to contact you guys and I have not found a way to do it. I cannot locate a "Contact Us" option, and my attempt to send a message has rendered my email a Spam.

Starting a new discussion group seems to be the only way. Pleae let me know if I am going about it the wrong way to Contact you guys.

I am a new member and have submitted my ebook for review. In the process of submission I realised I have transferred twice, the incentive option ($15 each). I do not have an issue with the transfer but I am trying to ask the team to slot me in on the $30 option instead.

I am also struggling to find the spot in the Website to access my review status - and have not had any success.

I do not know how to communicate with you guys....help

jianqiu
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Scott
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Posts: 4068
Joined: 31 Jul 2006, 23:00
Favorite Author: Eckhart Aurelius Hughes
Currently Reading: The Unbound Soul
Bookshelf Size: 340
Reviewer Page: onlinebookclub.org/reviews/by-scott.html
Reading Device: B00JG8GOWU
Publishing Contest Votes: 960
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Post by Scott »

You submitted two requests. One of them with a misspelling of your email address. I will combine them into one request using the $30 option. Thanks!
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
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jianqiu
Posts: 6
Joined: 22 Sep 2012, 18:13
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Post by jianqiu »

Thank you so much. Now I know at least you have got my request.

:)
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kawyle
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Joined: 16 Oct 2012, 16:10
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Post by kawyle »

I've also been trying to submit a review request and to contact you about it. When I included my email address in a message for Scott, I was labeled a spammer -- so that avenue appears to be closed. I never received the email that would have contained a link for uploading my book. I'd still like to submit the book (Wander Home) for review -- so I hope you can track down my request without my including my email address here . . . .

Thanks for any assistance you can provide!

Karen A. Wyle
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Scott
Site Admin
Posts: 4068
Joined: 31 Jul 2006, 23:00
Favorite Author: Eckhart Aurelius Hughes
Currently Reading: The Unbound Soul
Bookshelf Size: 340
Reviewer Page: onlinebookclub.org/reviews/by-scott.html
Reading Device: B00JG8GOWU
Publishing Contest Votes: 960
fav_author_id: 248825

Post by Scott »

kawyle wrote:I've also been trying to submit a review request and to contact you about it. When I included my email address in a message for Scott, I was labeled a spammer -- so that avenue appears to be closed. I never received the email that would have contained a link for uploading my book. I'd still like to submit the book (Wander Home) for review -- so I hope you can track down my request without my including my email address here . . . .

Thanks for any assistance you can provide!

Karen A. Wyle
Even if you did not get the original email, you should get an automated reminder email after not reacting to the first. Let me know if this never happened and I will review the records.
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
htddubai
Posts: 37
Joined: 01 Dec 2012, 01:01
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Post by htddubai »

Thanks a lot
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