Logging In Problems

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Airam Velarde
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Logging In Problems

Post by Airam Velarde »

I have been having problems with logging in. The website keeps logging me out several times during a visit. Every time I go into a topic at the forums, I have to log in again and again. I can't even check my reviewer score because when I click on the link, it sends me to the log in page again. I have already tried clicking on the "log me in automatically" button, but that doesn't seem to work either. It's getting really tedious to be typing out my password every time I refresh the page. Is anyone else having this problem or could it be just my account? Can anyone help me fix it please?
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gali
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Post by gali »

I just logged out and in without any problems. I hadn't had any problem clicking on the "log me in automatically" either. Maybe the problem is at your end. Try to clean up your PC/cookies.
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Fran
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Post by Fran »

@A_Velarde23
I've been in and out several times in the last 24 hours without any difficulty. Could it be a firewall or anti-virus issue or your PC?
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Airam Velarde
Posts: 239
Joined: 16 Jul 2014, 15:34
Favorite Author: Anne Rice
Favorite Book: <a href="http://forums.onlinebookclub.org/shelve ... =2828">The Adventures of Sherlock Holmes</a>
Currently Reading: Complete Tales and Poems
Bookshelf Size: 86
Reviewer Page: onlinebookclub.org/reviews/by-airam-velarde.html
Latest Review: "Deadly Secrets" by Robert Boris Riskin
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Post by Airam Velarde »

gali wrote:I just logged out and in without any problems. I hadn't had any problem clicking on the "log me in automatically" either. Maybe the problem is at your end. Try to clean up your PC/cookies.
Fran wrote:@A_Velarde23
I've been in and out several times in the last 24 hours without any difficulty. Could it be a firewall or anti-virus issue or your PC?

Thank you for your replies! I think it is my PC that has the problem. I have been logging in from my nook, and everything is fine now. :)
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Post by Scott »

It might be a problem with the way your browser works with cookies. Do you have trouble logging into other websites?
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