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Help opening ebook files (epub, mobi, PDF, etc.)

Use this forum to talk about ebooks and ebook readers. Whether you have an ebook reader, are considering getting one or never plan on getting one and want to talk about why you think traditional books are better, use this forum for anything to do with ebooks or ereaders.

Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#1 by Scott
» 16 Mar 2017, 18:50

This topic is for getting help opening an ebook file, especially one that you received for review as a reviewer through the OnlineBookClub Review Team.

Top Tips

On most devices, you can read epub files by downloading the Free Nook App by Barnes and Noble.

On most devices, you can read mobi files by downloading the Free Kindle App by Amazon.

You will usually need to either associate the file type with the app on your device, or use a file manager to move the file into the 'books' folder of the app.


If after download the appropriate app above you still need help opening your file, please reply to this topic. Make sure to answer ALL of the following questions in your reply. Preferably, number your answers so they are easy to match to the question.

    1. In what file format is the ebook (e.g. epub, mobi, PDF, etc.)?

    2. What device are using to try to open it?

    3. Have you ever successfully opened a file in that format on that device before?

    4. If your answer to question 3 is "yes", please describe the steps you usually take to successfully open a file in that format on your device. If your answer to question 3 is "no" then please describe what steps you did try to open the file.

    5. When following the usual process you use to open that kind of file on your device, or the "Top Tips" listed at the beginning of this post, at what step does it uniquely go wrong with this file? In other words, on which step, of the steps you listed as your response to question #4, do you run into trouble with this file but not other files of the same file type?

    6. Do you get an error message? If so, what is the exact wording of the error message?

    7. Did you read and try the "Top Tips" listed at the beginning of this post? If not, please do that before replying.

By answering all of these questions, you will give me the information I need to help.


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I also started a Kickstarter to create [b]our own OnlineBookClub e-reader app[b] to make it so much easier for everyone to open these ebook files. Please make a pledge to help make it happen: http://kck.st/2mBECjM

Thank you!

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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#2 by jerlianjose
» 16 Mar 2017, 23:24

This is actually a well written guide. I like how there are guides to if you answer no. Very helpful for someone knew to using ebooks.
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#3 by Diane Rama
» 17 Mar 2017, 08:52

Cannot open the book, error unable to find application to perform this action

-- 17 Mar 2017, 08:53 --

Can I get another book which is rather in pdf format.
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#4 by Scott
» 17 Mar 2017, 10:48

Diane Rama wrote:Cannot open the book, error unable to find application to perform this action

-- 17 Mar 2017, 08:53 --

Can I get another book which is rather in pdf format.

@"Diane Rama" For help, please answer all of the questions in the original post when replying. Thank you.
Did you know ALynnPowers wrote books? I sure as naughty word didn't. Check it out!

"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau
Publishing Contest ~ 960 Votes ~ View Scott's Entry
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Scott
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#5 by maraman
» 20 Mar 2017, 04:26

1. The ebook is in epub format.
2. I'm using my PC.
3. No
6. The error message was "The Office cannot be opened because there are problems with the contents."

Is there a possibility to get the books in Pdf format only?
maraman's Latest Review: "Keys to Tetouan" by Mois Benarroch
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#6 by Scott
» 20 Mar 2017, 11:40

maraman wrote:1. The ebook is in epub format.
2. I'm using my PC.
3. No
6. The error message was "The Office cannot be opened because there are problems with the contents."

Is there a possibility to get the books in Pdf format only?

@maraman You cannot open epub files with Microsoft Office. Please see the original post and use the link to get the free Barnes and Noble app.
Did you know ALynnPowers wrote books? I sure as naughty word didn't. Check it out!

"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau
Publishing Contest ~ 960 Votes ~ View Scott's Entry
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Scott
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Posts: 2918
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Favorite Author: Voltairine de Cleyre
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#7 by Santhush Xavier
» 21 Mar 2017, 12:21

Can't I download a book in kiun format using Kindle Amazon app?
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#8 by Scott
» 25 Mar 2017, 13:03

@"Santhush Xavier" For assistance, please answer all of the numbered questions in the original post.
Did you know ALynnPowers wrote books? I sure as naughty word didn't. Check it out!

"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau
Publishing Contest ~ 960 Votes ~ View Scott's Entry
User avatar
Scott
Site Admin
 
Posts: 2918
Joined: 31 Jul 2006, 23:00
Location: CT
Favorite Author: Voltairine de Cleyre
Favorite Book: Of Mice and Men
Currently Reading: Save the Last Bullet for God
Bookshelf Size: 181 books

View Reviewer Page
Reading Device: Nook Simple
2017 Reading Goal: 36 Books
Goal Completion: 8%

Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post Number:#9 by Toria Mason
» 26 Mar 2017, 15:04

1. PDF
2. Kindle for PC (also usually opens in a new window when I click it and it wouldn't open there either)
3. Yes
4. File > Import PDF...> Double-click PDF > Usually it then downloads and opens
5. After double-clicking to begin the download, it pops up an error.
6. "The book could not be opened. Please remove the book from your device and redownload it." (alternately, when I click to open it in a window, it says "Failed to load PDF document".)
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